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Terms of Service
Terms of Service
Last Updated: July 19, 2025
Welcome to Chtopremise. By accessing or using our website (chtopremise.com), purchasing our products, or engaging with our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, you may not use our website or services.
1. Definitions
- "Website" refers to chtopremise.com and any associated subdomains, mobile applications, or platforms operated by Chtopremise.
- "Products" means the fashion bags and other accessories sold through the Website.
- "User" or "You" refers to any individual or entity accessing or using the Website, purchasing Products, or otherwise engaging with Chtopremise.
- "Chtopremise", "We", "Us", or "Our" refers to the entity operating the Website and selling the Products.
2. Eligibility
To use our Website and purchase Products, you must:
- Be at least 18 years of age, or have the consent of a parent or legal guardian if you are a minor.
- Have the legal capacity to enter into a binding contract.
- Provide accurate and complete information when creating an account or placing an order.
- Comply with all applicable laws and these Terms.
3. Account Registration
- You may choose to create an account on our Website to access additional features, such as order tracking and saved payment methods.
- When creating an account, you agree to provide true, accurate, and complete information. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account.
- You agree to notify us immediately at service@chtopremise.com if you suspect any unauthorized use of your account or a breach of security.
- We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or engaged in fraudulent or unlawful activity.
4. Orders and Purchases
- When you place an order through our Website, you are making an offer to purchase the Products specified in your order. We reserve the right to accept or reject your order for any reason, including but not limited to: product unavailability, errors in product information (such as price or description), or suspected fraud.
- Upon accepting your order, we will send you an order confirmation email. This email constitutes a binding contract between you and Chtopremise.
- All prices displayed on the Website are in the specified currency and do not include applicable taxes, customs duties, or shipping costs (unless otherwise stated). You are responsible for paying all such additional charges.
- Payment for orders must be made using one of the payment methods specified in our Payment Policy. By providing payment information, you warrant that you are authorized to use the payment method and that the information provided is accurate.
5. Product Information and Availability
- We strive to provide accurate and up-to-date information about our Products, including descriptions, images, prices, and availability. However, we do not warrant that all information is error-free, complete, or current.
- In the event of a discrepancy in product information (e.g., an incorrect price), we reserve the right to correct the error and notify you. You may then choose to proceed with the order at the corrected price or cancel the order.
- Product availability is subject to change without notice. If a product you have ordered becomes unavailable, we will notify you and refund any payment made for that product.
6. Shipping and Delivery
- Our shipping policies, including shipping costs, delivery times, and applicable regions, are outlined in our Shipping Policy. By placing an order, you agree to comply with the terms of the Shipping Policy.
- Risk of loss or damage to the Products passes to you upon delivery. You are responsible for ensuring that the delivery address provided is accurate and accessible. If a package is returned to us due to an incorrect or inaccessible address, you may be responsible for additional shipping costs to resend the package.
7. Returns and Refunds
- Our return and refund policies are detailed in our Refund Policy. By purchasing Products, you agree to abide by these policies.
- We reserve the right to refuse returns or refunds if the Products do not meet the conditions specified in the Refund Policy.
8. Intellectual Property
- All content on our Website, including but not limited to text, images, logos, trademarks, designs, and software, is the property of Chtopremise or its licensors and is protected by intellectual property laws.
- You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, display, or create derivative works of any content from the Website without our prior written consent.
- The Chtopremise name and logo are trademarks of Chtopremise. You may not use these trademarks without our express permission.
9. Prohibited Activities
You agree not to:
- Use the Website for any unlawful, fraudulent, or harmful purpose.
- Interfere with or disrupt the Website's functionality, including through the use of viruses, malware, or other malicious software.
- Attempt to gain unauthorized access to the Website, user accounts, or computer systems.
- Collect or harvest personal information from other users.
- Post or transmit any content that is defamatory, offensive, threatening, or violates the rights of others.
- Engage in any activity that could damage, disable, or overburden the Website.
10. Limitation of Liability
- To the maximum extent permitted by law, Chtopremise shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Website, Products, or these Terms.
- Our total liability to you for any claim arising out of or related to these Terms or your use of the Website or Products shall not exceed the total amount paid by you for the specific Products giving rise to the claim.
- Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be excluded by applicable law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Chtopremise, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
- Your use of the Website or Products.
- Your violation of these Terms or any applicable law.
- Your infringement of any third-party rights, including intellectual property rights.
12. Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
- Any dispute arising out of or in connection with these Terms or your use of the Website or Products shall first be resolved through good-faith negotiation between you and Chtopremise. If the dispute cannot be resolved through negotiation, it shall be submitted to arbitration in Shanghai, China, in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC). The arbitration award shall be final and binding on both parties.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. The "Last Updated" date at the top of this page will be revised to reflect the date of the changes. Your continued use of the Website or purchase of Products after the changes take effect constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Payment Policy, and Refund Policy, constitute the entire agreement between you and Chtopremise with respect to your use of the Website and purchase of Products, and supersede all prior or contemporaneous agreements, understandings, and communications, whether oral or written.
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